SANPRA -Innovation working for you Complete Medical Transcription Services
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How It Works
 
How It Works

Doctors can dictate in two ways; either Dial-in over the telephone using our Toll Free number or alternatively many prefers the flexibility and mobility of the Hand-held Digital Voice Recorders.

Step 1 - Dictation

Dial-In
Simply dial Toll free number and leave your dictation over the telephone. We give you the flexibility and control to leave your dictation at the touch of a button and Toll Free.

Hand-held Digital Recorders
Using a wide variety of digital recorders, we recommend Olympus , simply dictate in the normal way. As a small hand-held device this can be anywhere and at any time. It couldn't be more simple or user friendly.

At the end of the day or whenever it is convenient to you, simply plug your hand-held recorder into your PC using the cable provided and upload the audio files, it's that easy!.

This can be done from any PC with an internet connection; you are not tied to any one piece of equipment.

Using a wide variety of digital recorders, simply dictate in the normal way. As a small hand-held device this can be done anywhere and at any time. Listen back, erase, and amend all at the touch of a button.

Step 2 - Transmission

At the end of the day or whenever it is convenient to you, simply Dial-In into the Toll Free or plug your hand-held recorder into your PC using the cable provided and upload the audio files. This can be done from any PC with an Internet connection; you are not tied to any one piece of equipment.

Step 3 - Files Received

Our system automatically logs the files and allocates the appropriate individual Doctor template. Creating individual document templates for each of our Doctors ensures we provide the exact formatting requirements every time. Doctors can amend or update their layout requirements anytime.

Step 4 - Medical Transcription

All our transcriptionists are split into specialist teams. Each Doctor is allocated an individual transcriptionist, this ensures quality through familiarization on a regular basis.

Step 5 - Quality Control

Every transcript completed by our transcriptionists go to our Quality Control Department.
Here they are checked again word by word against the original dictation by an Editor. The files are also put to the Quality Analyst on a sample basis to ensure upto 100% accuracy in our transcribed report.

Step 6 - Output and Complete

All files are checked for correctness, signed off and returned to the Doctor's secure server folder where the files can be retrieved.

 

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