SANPRA -Innovation working for you Complete Medical Transcription Services
SANPRA
SANPRA
SANPRA
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Why Sanpra
 
Why SANPRA

We are a professionally managed enterprise that you can rely on for consistently delivering quality and timely services all the time.

Our remote and global services delivery model has the ability and flexibility to scale-up and implement enterprise-class systems and processes and the commitment to deliver maximum possible benefits to our clients. We can thus meet both current and future demands.

Our operating procedures, quality systems, and training are firmly HIPAA compliant and are the key pillars to delivering services with the objective of creating a satisfied customer base.

Quality

All our transcriptionists are experienced and they also undergo in-house training to ensure stringent quality standards. Continuous training and monitoring is part of our daily process and we continue to invest in training and technology.

Every transcript completed by our transcriptionists go to our Quality Control Department where they are checked again word by word against the original dictation by a senior transcriptionist known as an Editor. This ensures the highest possible quality output.

Service

Our services are 24/7 for 365 days. No worries whatsoever about the transcriptionist not being available or having a sick day or going on holiday. We have invested heavily not only in transcription training, but also in technological and support services.

If a client needs to make a change at any time our in-house system has the capability to track the status of all current and previous transcripts. This ensures speedy and accurate response to any query or changes.

Cost and Billing

We provide reliable and high quality transcription services to all our clients at most competitive prices. Our billing is done on a 65 Character Line basis.

Turnaround

Our turnaround time is normally 24 hours, we also provide turnarounds (STAT) of 6, 8, 10, 12 hours depending on the clients' needs.

Security and Confidentiality

We take security and confidentiality very seriously. Transmission of your voice files is via our own secure medical servers using the latest 128bit SSL Encryption.

We have made the process as straight forward as possible by handling all security measures
at server level so that you can connect securely with ease.

Reliability

As a company we have an enviable reputation of reliability. We support and service our clients' 24 hours a day, 7 days a week – 365 days a year.

 

Copyright 2014 SanPra Healthcare Services, LLC. All rights reserved